Return Policy
Return Policy
At Beary Pink, customer satisfaction is our top priority, and we want you to be thrilled with your purchase. If, for any reason, you are not completely satisfied with your order, we have a straightforward return policy to ensure your peace of mind.
Return Eligibility:
We accept returns of unused products within 14 days from the date you received your order. To be eligible for a return, the item must be in its original condition, with all tags and packaging intact.
Return Process:
1. Contact our Customer Service Team: Before returning any item, please reach out to our dedicated Customer Service Team at [[email protected]]. Provide your order number and reason for return, and our team will guide you through the process.
2. Pack the Item: Securely pack the unused item in its original packaging, ensuring it is adequately protected during transit.
3. Ship the Item: The customer is responsible for the cost of return shipping. Ship the package to the address provided by our Customer Service Team.
Refund Information:
Upon receiving and inspecting the returned item, we will process your refund. Please note the following:
- Refunds will be issued to the original payment method.
- We cannot refund the original shipping costs.
- The customer is responsible for the return shipping costs.
Damaged or Defective Items:
In the rare event that your item arrives damaged or defective, please contact us immediately at [[email protected]] with photos of the damaged item. We will work swiftly to address the issue and provide you with a resolution, whether it be a replacement or a refund.
Exchanges:
Currently, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Final Sale Items:
Certain items may be marked as final sale and are not eligible for return. Please check the product description carefully before making your purchase.
Questions or Concerns:
If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to our Customer Service Team at [[email protected]]. We're here to assist you and ensure your experience with Beary Pink is nothing short of fantastic.
Thank you for choosing Beary Pink!